This fast paced, interactive session looks at how medical errors occur, what role the physical environment may play in medical errors, and the importance of interdepartmental teamwork to reduce risk and advance patient safety. Presenters will use video, slides, and audience participation to shine light on how a medical error can occur in a health care setting and how risk management can work with other facility departments to decrease the likelihood of reoccurrence.

Learning Objectives:

Identify how medical errors occur.
Discuss the physical environment's role in medical errors.
Explain the concept of human factors and how it relates to the physical environment.
Determine how interdepartmental teamwork can decrease the re-occurrence of a medical error.

Franchesca Charney RN, MS, CPHRM, CPPS, CPHQ, CPSO, DFASHRM

Director of Risk Management, ASHRM

Appearances