2014 PDC Summit

Flow, Functionality, Flexibility: Designing for a Multi-Generational Workforce

Mar 19, 2014 7:30am ‐ Mar 19, 2014 8:30am

Standard: $30.00
Members: $15.00

Description

A design process that is collaborative and inclusive incorporates a wide range of generational perspectives and can yield measurable improvements. Addressing the priorities of the patients, families, caregivers, and the C-Suite, this session features a new building project at Reading Hospital as a case study. Evaluating patient/staff flow, facility flexibility, and technology integration, the presenters take a multi-generational approach for the best patient care delivery model. This session will enable attendees to:

  • Demonstrate the benefits of a collaborative planning process engaging diverse user groups.
  • Identify design concepts that improve outcomes for generationally diverse staff.
  • Explain the importance of flexible design that allows for future change.
  • Illustrate the effect caregiver satisfaction has on the patient experience and, ultimately, the success of the institution.

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