Vertically integrated cardiovascular service lines provide better coordinated patient care, with improved outcomes. Integrating a cardiovascular service line requires thoughtful redesign of operational processes around the patient’s needs. The service line model also requires investments in equipment and facilities. Properly designed facilities reinforce operational models and elevate how patients experience their care. This session provides an overview of MidMichigan Health’s vision for a patient-focused cardiovascular service line and demonstrates how the organization partnered lean workflow redesign with progressive facility approaches.
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