2018 PDC Summit

2015 - Cardiovascular Service Line Design: Improving Patient Care Delivery

Mar 28, 2018 8:30am ‐ Mar 28, 2018 9:30am

Credits: None available.

Standard: $30.00
Members: $15.00


  • Vertically integrated cardiovascular service lines provide better coordinated patient care, with improved outcomes. Integrating a cardiovascular service line requires thoughtful redesign of operational processes around the patient’s needs. The service line model also requires investments in equipment and facilities. Properly designed facilities reinforce operational models and elevate how patients experience their care. This session provides an overview of MidMichigan Health’s vision for a patient-focused cardiovascular service line and demonstrates how the organization partnered lean workflow redesign with progressive facility approaches.

Learning Objectives:

  • Describe how an integrated service line approach can provide a better patient experience throughout the entire continuum of care.
  • Explore a joint facility design and operational approach to cardiovascular service line organization.
  • Evaluate how architecture enhances the clinical operations of a cardiovascular service line.
  • Differentiate your organization’s strategic vision and brand its clinical expertise through a cardiovascular service line design.



Credits: None available.

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Richard Whitaker
3/29/18 12:44 pm

Great topic to have more clinicians vs designers. this one was well done.