Health care is increasingly focused on balancing patient expectations with staff efficiency and effectiveness. This session explores the impact the physical environment has on productivity and the relationship between design, human experience, and organizational efficiency. A year-long study conducted in primary and specialty clinics studied the impacts of the building on collaboration, care coordination, staff efficiency, and patient experience. The case study facility combines 11 physician practices into a one-stop-shop, enhancing clinical collaboration and creating a holistic approach to health.
1.) Map clinical workflows of physicians and medical assistants for primary care and specialty care clinics.
2.) Examine how the physical environment impacts productivity and patient throughput in outpatient clinics.
3.) Identify design elements that reduce walking distances and the discrepancy of those distances between clinical teams.
4.) Explore the strategies for reducing real estate costs by consolidating and standardizing clinical modules.