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2019 PDC Summit


Re-Thinking the Clinic: Optimizing the Outpatient Environment


Mar 18, 2019 9:45am ‐ Mar 18, 2019 10:45am


Credits: None available.

Description

Health care is increasingly focused on balancing patient expectations with staff efficiency and effectiveness. This session explores the impact the physical environment has on productivity and the relationship between design, human experience, and organizational efficiency. A year-long study conducted in primary and specialty clinics studied the impacts of the building on collaboration, care coordination, staff efficiency, and patient experience. The case study facility combines 11 physician practices into a one-stop-shop, enhancing clinical collaboration and creating a holistic approach to health.

Learning Objectives:

1.) Map clinical workflows of physicians and medical assistants for primary care and specialty care clinics.

2.) Examine how the physical environment impacts productivity and patient throughput in outpatient clinics.

3.) Identify design elements that reduce walking distances and the discrepancy of those distances between clinical teams.

4.) Explore the strategies for reducing real estate costs by consolidating and standardizing clinical modules.

Speaker(s):

  • Patti Modrowski, RN, VP of Operations, ProMedia Health System
  • Camilla Moretti, AIA, ACHA, LSS, CE, LEED AP BD+C, Vice President, Director of Planning, Architect and Planner, HKS, Inc.
  • Steve Jacobson, AIA, Lean Six Sigma CE, LEED AP, Principal, Midwest Regional Director, HKS, Inc.

Credits

Credits: None available.

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