The Virginia Commonwealth University Critical Care Hospital treats acutely ill patients by balancing high-tech with high-touch patient care. Using an evidence-based design approach, the facility design is focused on improving safety, outcomes, satisfaction, and efficiency. The team established goals and conducted studies, tested scenarios, and explored solutions to meet the goals. The results of a post-occupancy evaluation showed improved safety, patient satisfaction, cleanliness, quality of care, and quality of the hospital experience. In this session, members of the planning team for the project will present and discuss the process they followed.
This session will enable attendees to:
Identify the tools the planning team used to assess the functional performance of the project.
Describe the goals of the design and explain how these goals drove design decisions.
Explore the key findings of the post-occupancy evaluation.
Apply these tools and findings to future projects.
Junior Planner and Designer,
Associate Vice President of Nursing,
Virginia Commonwealth University Health System