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2019 PDC Summit


Creating the Optimal NNICU Environment with Care Team Technology


Mar 20, 2019 8:30am ‐ Mar 20, 2019 9:30am


Credits: None available.

Description

Physical design of a care environment can have a significant effect on clinical workflows and patient and staff experience. The redesign of Yale New Haven’s care processes and supporting technologies for its new NNICU was subjected to a compressed timeline, and the team collaborated with NNICU and IT staff to redesign care processes and design, implement, extensively test, and train a suite of clinical communication tools. The interactive session will guide leaders looking to implement design methodology and supporting technology.

Learning Objectives:

1.) Identify the methodologies for driving clinical staff engagement in complex workflow redesign.

2.) Foster collaboration between IT, clinical engineering, construction, and clinical users.

3.) Provide incremental, early access to new/renovated facilities to support in-unit end user training & communication system testing.

4.) Design a high-impact change management plan to create buy-in, increase end user satisfaction, increase adoption, and drive ROI.

Speaker(s):

  • Carrie Ryan, Practice Manager, Transformation and Adoption, Burwood Group
  • Carol Salerno, Clinical Nurse Informatics Specialist, Yale New Haven Hospital
  • Samantha Herold, Clinical Engineering Integrations, Yale New Haven Hospital

Credits

Credits: None available.

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