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ASHE 56th Annual Conference & Technical Exhibition


1166 - General Session: Operational Excellence Leadership – Investing in the Health Care Physical Environment


Jul 16, 2019 8:15am ‐ Jul 16, 2019 9:30am


Credits: None available.

Description

Developing a culture of operational excellence is more of an ongoing journey than an ultimate destination. The pursuit of operational excellence must focus on not only meeting short-term goals, but also assuring that improvement processes center around the mission and resiliency of the organization. This session provides operational excellence principles and specific examples of methods that health care physical environment leaders are using to invest in and derive the greatest value from the physical environment to create a culture of operational excellence.

Learning Objectives:

  • Discuss the direct correlation between the health care physical environment and the organization’s mission.
  • Support the organization’s mission through managing life cycle investment in the health care physical environment.
  • Use management tools to implement and sustain operational efficiency.
  • Strive for operational excellence through safety, optimal patient outcomes and cost effectiveness.

Moderator(s):

  • Tim Adams, FASHE, CHFM, CHC, Member Professional Development, Director, Leadership Development, American Society for Healthcare Engineering (ASHE)

Panelist(s):

  • Michael Hatton, MBA, CHFM, RPA, SMA, SASHE, System Executive, Memorial Hermann Hospital
  • Kara Brooks, MS, LEED AP BD+C, Sustainability Program Manager, ASHE
  • William (Ed) Tinsley, PE, CEM, LEED® AP, HFDP, CHFM, CHC, Managing Principal, TME
  • Dana Swenson, PE, MBA, Senior Vice President and Chief Facilities Officer, UMass Memorial Health Care
  • Roger Glass, Executive Director of Facilities Maintenance and Operations, Mercy

Credits

Credits: None available.

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