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2022 PDC Summit

Components of Patient Experience: Facilities Environment, Technology, Data

Mar 22, 2022 3:30pm ‐ Mar 22, 2022 4:30pm

Credits: None available.


Learn why it is important to focus on your P’s and E’s. P’s stand for patients, predictive analytics and projects, and the E’s are engagement, environment and economics. Minding your P’s and E’s will lead to planning, designing, implementing and managing your health care facilities more effectively. Join us for a roundtable session of health care leaders who will share insights from clinical, operational, technology and environmental perspectives, all which impact the way we manage our facilities. They will share best practices on how a patient-centric model and the data gathered from patients can help with the planning and managing of future facilities, resulting in a better patient journey, lower costs, happier patients and increased profitability. Data/ predictive analytics and patients' input lead the way

Learning Objectives:
  • Assess current facilities processes that are impacted by patients.
  • Assess current facilities processes that are impacted by patients.
  • Collaborate with clinical teams to leverage data to make design decisions that impact environmental outcomes for patients.
  • Discuss how leveraging technology in facilities has resulted in better patient experience which impacts financial strength of hospital.
  • N/A


  • Lisa Feeley, CSSMBB, National Healthcare Sector Leader, Nova Engineering
  • Kevin Meek, RN-BSN, BA, MHI, FACHE, Vice President / Division Leader - Design & Consulting Services Group, The Haskell Company
  • Daina Pitzenberger, RN, Senior Vice President, Project Development, Jones Lang LaSalle
  • Larry Schmaltz, PE, Environmental Engineer, Nova Environmental Engineering
  • Skanda V. Skandaverl, CHFM, CHC, FASHE, Division Director, CommonSpirit Health


  • 1.00 - CEC

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