2016 PDC Summit

1377 - Co-Designing for Patient-Centered Care Delivery: Using Systems Science to Inform Environment of Care Development and Operations

Mar 23, 2016 8:30am ‐ Mar 23, 2016 9:30am


Description

Co-designing with patients and using patient-centered performance improvement strategies to guide planning for health care spaces has elicited compelling outcomes. These spaces deliver timely, high quality, and potentially safer care. Process improvement co-designed by patients activates the potential for more innovative and resilient environment and care design solutions. This participatory approach also contributes to increases in patient and staff satisfaction, feelings of increased buy-in on planning decisions, and ownership of improvement outcomes.

Speaker(s):

  • Lisa Platt, CSSBB, EDAC, LEED AP BD+C, Director, Planetree

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