The challenges faced by health care systems and executives today are more complex than ever. How can they know that they are putting their limited design and construction resources toward creating the best patient experience? Collecting data and evidence for benchmarking and decision making increases the odds. Postoccupancy evaluations (POEs) can be a valuable source to obtain, understand, and incorporate the patient’s perspective. This moderated panel of experts will explore how postoccupancy evaluations are being used as a valuable tool for improving the patient experience through health care design.