2016 PDC Summit

1378 - Postoccupancy Evaluation or Patient’s Observation of the Environment? How Patient Feedback Influences Design

Mar 23, 2016 9:40am ‐ Mar 23, 2016 10:40am


Description

The challenges faced by health care systems and executives today are more complex than ever. How can they know that they are putting their limited design and construction resources toward creating the best patient experience? Collecting data and evidence for benchmarking and decision making increases the odds. Postoccupancy evaluations (POEs) can be a valuable source to obtain, understand, and incorporate the patient’s perspective. This moderated panel of experts will explore how postoccupancy evaluations are being used as a valuable tool for improving the patient experience through health care design.

Speaker(s):

  • Vincent Della Donna, AIA, ACHA, Director, Healthcare, Gannett Fleming Architects, Inc.
  • Jennie Evans, RN, BS, DEAC, LEED AP, LEED SIX SIGMA CE, Sr. Vice President, Associate Principal, HKS Architects
  • Kara Freihoefer, PhD, NCIDQ, EDAC, LEED ID+C, Associate | Healthcare Research Specialists, HGA Architects and Engineers
  • Mary Lindeman, AIA, EDAC, LEED AP, Health & Wellness Studio Manager, CDH Partners Inc.

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