2016 PDC Summit

1140 - Studying the Past to Build a Better Future: Lessons from a Postoccupancy Evaluation

Mar 23, 2016 9:40am ‐ Mar 23, 2016 10:40am


Description

Most design projects include lofty goals for improved patient outcome and patient satisfaction and improved staff performance, but once the project has been completed and occupied, how often are those goals measured and evaluated against the new environment? This session will present the postoccupancy evaluation (POE) of Penn Medicine Chester County Hospital’s three newly constructed patient units. Upgrades to the physical environment and changes in operational protocols will be assessed. From insights gained, a cost-benefit metric will be assigned to the different categories for the future design.

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