This session will provide an overview of the DNV GL survey process and gives an update on issues facing facility management staff in DNV GL client hospitals. This session will cover the effect of the new ISO 9001:2015 Standard. It will also give examples of NIAHO®-required process management in addressing common survey findings, hospital-developed goals that go beyond regulatory compliance, and more. The session will also provide an introduction to the new DNV GL PE Specialist Certification.
Name the most common PE survey findings from 2015.
Describe how to maintain lines of communication to the C-suite through the Quality Management System.
Explain the new DNV GL PE Specialist Certification.