In this session, attendees will review case studies and hear from health care interior designers to learn about current evidence-based design trends that support patient-centered design and patient satisfaction. The presenters will also review success strategies for working with the design team and how each of the elements in the case studies can support specific HCAHPS survey questions. A designer will share practical strategies to help make your next project a success.
Identify the importance and impact of patient-centered design and the patient-centered medical home as it relates to patient satisfaction.
Describe how designers can help provide information on new materials, products, and technologies and how to incorporate these to meet each facility's design goals.
Discuss case studies and design elements that support patient-centered care and patient and staff satisfaction and identify how these relate to specific questions in the HCAHPS survey.
Learn the five questions you should ask your designer.