The patient centered medical home (PCMH) model is the emerging standard for primary care delivery in the United States. How can the design of a PCMH support this care model's core functions and provide the best experience for patients and staff? This session shows how strategic design can improve care delivery effectiveness and efficiency. Detailed design strategies are identified and a set of guidelines is presented. The audience will share their experience and ask questions of the speakers.
Identify the design strategies that best support the patient centered medical home operation concept.
Identify the design implications of co-locating the multidisciplinary care team in team center.
Learn which clinic design fosters the best communication and control among medical assistants, providers, and staff.
Explore ways to support the general efficiencies related to clinic operations and patient care.