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2017 PDC Summit


1567 - Achieving 20 Percent Across-the-Board Operational Cuts with Lean


Mar 14, 2017 3:00pm ‐ Mar 14, 2017 4:00pm


Credits: None available.

Standard: $30.00

Description

At UW Health's new satellite campus, lean planning inspired a new approach to health care delivery. In 2015, UW Health opened a flexible facility that could respond to changes in medicine and meet patients' needs through collaborative teamwork and cross-training. One example is the Universal Care Center (UCC), a unique building element containing six pods of eight identical rooms. Each pod is shared by ED, pre/post-surgery, and imaging departments. The area provides on-stage/off-stage circulation and creates work zones to allow for patient privacy and optimal communication.

Learning Objectives:

  • Use new operational methods and create building plans to leverage change and reduce program size and square footage.
  • Apply lean planning/metrics to improve efficiency, focus on the patient, and encourage space sharing.
  • Describe the successes and challenges of cutting 20 percent of program space.
  • Foster a vision and commitment to change among diverse stakeholders, including patient and family advisors.

Speaker(s):

  • Wendy Horton, PharmD, MBA, FACHE, VP, Performance Excellence & Integrated Operations, UW Health at The American Center
  • Cindy Cox, Senior Medical Planner, Flad Architects
  • Tom Grove

Credits

Credits: None available.

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