When MedStar Franklin Square was planning the relocation of an open-bay NICU to create private patient rooms, the challenges involved getting clinicians, administration, and families to align on the project vision to maintain the highest level of care. This session will look into the design process and how designers and clinicians worked together using design and technology to focus on a patient- and family-centered environment.

Learning Objectives:

Identify operational challenges related to moving to a private room NICU.
Explain the integrated design process with key stakeholders.
Explore initial patient and family outcomes post-occupancy.
Identify design solutions to promote family-centered care.

Heather Flannery CID, IIDA, EDAC

Senior Associate, Hord Coplan Macht

Appearances