Resiliency is the capacity to adapt to changing conditions while maintaining a team’s morale and determination. This session explores the effective use of design-assist, phasing, logistics and expectation management and how establishing these best practices early on can contribute to team and project resiliency. This powerful leadership group will discuss how they navigated uncharted territories during the design and construction of Memorial Hermann, The Woodlands Medical Center's bed tower expansion. Due to the unprecedented growth and a new Level II trauma center designation, the hospital needed to expand capacity to support the surrounding dense suburban communities of North Houston. The team will explore the complex development of a new 385,000 SF bed tower, vertical expansion of the hospital’s existing garage, sky bridge and central utility plant, and 150,0000 SF of major backfill renovations. You will gain insight in how to develop a unique plan sensitive to the safety and welfare of all parties through the examination of the team’s building tools used to overcome these unexpected disruptions.