While standardization is present in most industries, the health care field tends to lag behind. Centralizing the approach to the PDC process can reap many benefits for health care organizations, including lower cost, higher quality design, and improved operational and clinical outcomes. In this presentation, the Ascension Health team will discuss how they developed and implemented standards and will describe the benefits, challenges, and lessons learned through a case study example of Ascension's community hospital in Jacksonville, Fla.
This session will enable attendees to:
- Describe the areas in which standardization can benefit a facility or system.
- Explain how standardization can be applied across a diverse system.
- List the unique challenges to standardizing design and operational processes and apply lessons learned.
- Explain how performance metrics are impacted by centralizing the PDC process.